taya65 Privacy Policy

taya65 ("taya65," "we," " "us," or "our") operates the online casino and sportsbook platform accessible at https://taya65.net. We are committed to protecting the privacy and personal data of every Filipino player who interacts with our Platform.

This Privacy Policy ("Policy") describes how taya65 collects, uses, stores, shares, and protects your personal information in connection with your use of the taya65 website, mobile experience, and all associated services (collectively, the "Platform"). It has been prepared in compliance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations issued by the National Privacy Commission (NPC).

By registering an account, accessing, or continuing to use the taya65 Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please discontinue use of the Platform and contact us to request account closure.

taya65 collects the minimum personal data necessary to provide a secure, compliant, and enjoyable gaming experience. The categories of personal data we may collect include:

taya65 collects personal data through the following channels and mechanisms:

• Direct Submission: Data you provide when creating a taya65 account, completing KYC verification, making deposits or withdrawal requests, contacting customer support, or subscribing to promotional communications.
• Automated Technologies: Data collected automatically when you access the Platform, including cookies, web beacons, pixel tags, and server logs that record technical and usage information.
• Payment Processors: Transaction reference data shared with taya65 by our authorised payment partners (GCash, PayMaya, BPI, BDO, Metrobank, UnionBank, 7-Eleven, Cebuana) to confirm deposit and withdrawal status.
• Identity Verification Services: Data returned by third-party KYC and identity verification providers used to validate the authenticity of government-issued IDs submitted during account verification.
• Fraud Prevention Services: Risk signals and device fingerprinting data provided by fraud prevention partners to protect the Platform and its players from account takeover and fraudulent activity.
• Publicly Available Sources: In limited circumstances related to AML and regulatory compliance, taya65 may verify information against publicly available government or regulatory databases.

taya65 uses the personal data collected solely for the purposes described below. We do not use your data in ways that are incompatible with these stated purposes without first obtaining your additional consent.

• Account Management: To create, maintain, verify, and administer your taya65 player account, including processing login sessions and managing account security settings.
• Service Delivery: To provide access to all taya65 gaming products — including slots, live dealer tables, bingo, fishing games, and the sportsbook — and to process your deposits, wagers, and withdrawals accurately and promptly.
• Identity Verification & KYC: To verify your identity and age in accordance with PAGCOR regulatory requirements and our obligations under Philippine anti-money laundering regulations.
• Fraud Detection & Security: To monitor Platform activity for suspicious behaviour, protect against account takeover, detect bonus abuse, and maintain the overall integrity of the taya65 gaming environment.
• Responsible Gaming: To monitor gaming patterns that may indicate problem gambling behaviour, apply player-requested self-exclusion or deposit limits, and deliver responsible gaming notifications as required.
• Customer Support: To respond to your enquiries, resolve disputes, process complaints, and maintain records of our communications with you for quality assurance purposes.
• Legal & Regulatory Compliance: To fulfil taya65's obligations under applicable Philippine law, including the Anti-Money Laundering Act (AMLA), the Data Privacy Act of 2012, and any directions issued by PAGCOR or other competent regulatory authorities.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates where you have opted in to receive such communications. You may withdraw this consent at any time through your account settings.
• Platform Improvement: To analyse aggregated, anonymised usage data to improve the design, performance, and game selection of the taya65 Platform.

Under the Data Privacy Act of 2012, taya65 processes your personal data on the following legal grounds:

• Contractual Necessity: Processing required to fulfil our obligations to you under the taya65 Terms & Conditions — including account creation, payment processing, and game delivery.
• Legal Obligation: Processing necessary for taya65 to comply with applicable Philippine laws and regulations, including KYC, AML reporting, and PAGCOR compliance requirements.
• Legitimate Interests: Processing necessary for taya65's legitimate business interests, including fraud prevention, Platform security, and service improvement — provided such interests are not overridden by your rights and freedoms.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent — particularly for direct marketing communications and optional data uses beyond the core service.

Where processing is based on consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

taya65 does not sell, rent, or trade your personal data. We share your data only in the circumstances described below and only to the extent necessary for each purpose:

• Payment Service Providers: GCash, PayMaya, BPI, BDO, Metrobank, UnionBank, 7-Eleven, and Cebuana receive the transaction data necessary to process your deposits and withdrawals.
• Identity Verification Partners: Third-party KYC providers receive identity document data to complete mandatory verification checks. These providers are bound by strict data processing agreements.
• Game Software Providers: Game studios and aggregators receive anonymised or pseudonymised session data necessary to deliver game content and calculate outcomes. They do not receive your full identity data.
• Fraud & Security Vendors: Specialist fraud prevention and cybersecurity service providers receive technical and behavioural data to help protect the Platform from abuse.
• Regulatory Authorities: taya65 may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent Philippine authorities when required by law, court order, or regulatory directive.
• Professional Advisers: Legal counsel, auditors, and accountants may access personal data to the extent required to provide their services to taya65, subject to strict confidentiality obligations.
• Business Transfers: In the event of a merger, acquisition, or sale of substantially all of taya65's assets, your personal data may be transferred to the relevant successor entity, with notice provided to affected players in advance.

taya65 uses cookies and similar tracking technologies to operate the Platform effectively, remember your preferences, and understand how players use our services. The types of cookies we use include:

• Essential Cookies: Strictly necessary for the Platform to function. These enable core features like session management, login authentication, and secure payment processing. They cannot be disabled.
• Functional Cookies: Remember your preferences such as language settings and display options to provide a more personalised experience.
• Analytics Cookies: Collect anonymised data about how players navigate the Platform, which pages are visited most, and where users encounter issues. This data helps us improve the taya65 experience.
• Security Cookies: Used to detect and prevent fraudulent activity, including bot traffic and account takeover attempts.

You can manage cookie preferences through your browser settings. Please note that disabling essential cookies may prevent certain Platform features from functioning correctly. taya65 does not use cookies to serve third-party advertising on the Platform.

taya65 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, regulatory, accounting, or reporting requirements. The following retention periods generally apply:

• Active Account Data: Retained for the duration of your active taya65 account and for a minimum of five (5) years following account closure, in accordance with PAGCOR and AMLC record-keeping requirements.
• Transaction Records: Financial transaction records are retained for a minimum of five (5) years from the date of the transaction to meet AML and tax record obligations.
• KYC Documents: Identity verification documents are retained for five (5) years following account closure or the conclusion of any regulatory inquiry, whichever is later.
• Support Communications: Customer support correspondence is retained for two (2) years from the date of the last interaction, for quality assurance and dispute resolution purposes.
• Marketing Data: Data used for marketing communications is retained until you withdraw consent or request deletion, after which it is promptly removed from active marketing lists.
• Technical & Log Data: Server logs and technical data are retained for up to twelve (12) months from the date of collection for security and fraud investigation purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents re-identification.

taya65 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our security framework includes:

• Encryption in Transit: All data transmitted between your device and the taya65 Platform is encrypted using 256-bit TLS/SSL protocols.
• Encryption at Rest: Sensitive personal data stored on taya65 servers — including financial data and identity documents — is encrypted at rest using industry-standard AES-256 encryption.
• Access Controls: Access to personal data within taya65 is strictly limited to authorised personnel who require it to perform their job functions, governed by role-based access control policies.
• Two-Factor Authentication: taya65 offers and strongly recommends two-factor authentication (2FA) for all player accounts to guard against unauthorised access.
• Regular Security Audits: taya65 conducts periodic security assessments and penetration testing to identify and remediate vulnerabilities in our systems.
• Incident Response: In the event of a personal data breach that poses a risk to your rights and freedoms, taya65 will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected players without undue delay as required by the Data Privacy Act of 2012.

Under the Data Privacy Act of 2012, as a data subject you have the following rights with respect to your personal data held by taya65. You may exercise any of these rights by contacting our Data Protection Officer (see Section 15):

taya65 will respond to all data subject requests within fifteen (15) business days of receipt. In complex cases we may extend this period by a further ten (10) business days, with prior written notification to you.

The taya65 Platform is strictly intended for individuals aged 21 years and above. taya65 does not knowingly collect personal data from any person under the age of 21. If we become aware that personal data has been collected from an individual under 21 years of age, we will take immediate steps to delete such data and close the associated account.

If you are a parent or guardian and believe that your child has provided personal data to taya65 without your consent, please contact our Data Protection Officer immediately at support@taya65.net so we can investigate and take appropriate action.

The taya65 Platform may contain links to third-party websites or services that are not operated or controlled by taya65. These links are provided solely for your convenience. taya65 has no control over the content, privacy practices, or data handling of third-party sites and is not responsible for their privacy policies.

We encourage you to review the privacy policy of any third-party website you visit. The presence of a link on the taya65 Platform does not constitute an endorsement of that site's privacy practices or content.

Some of taya65's service providers and technology partners may be located outside the Philippines. Where personal data is transferred to recipients in other countries, taya65 ensures that appropriate safeguards are in place to maintain a level of data protection equivalent to that required under the Data Privacy Act of 2012.

Such safeguards may include data processing agreements incorporating standard contractual clauses approved by the National Privacy Commission, or transfers to jurisdictions that have been assessed as providing an adequate level of data protection. taya65 will not transfer your personal data internationally unless a lawful basis and appropriate safeguards are confirmed.

taya65 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or regulatory requirements. When we make material changes to this Policy, we will:

• Update the "Last Updated" date at the top of this page;
• Notify registered players via the email address on file; and/or
• Display a prominent notice on the taya65 Platform for a reasonable period following the update.

Your continued use of the taya65 Platform following notification of changes to this Policy constitutes your acceptance of the updated terms. If you do not agree with the revised Policy, you must discontinue use of the Platform and may request account closure.

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by taya65, please contact our Data Protection Officer (DPO):

• Email: support@taya65.net
• Subject Line: Please include "Data Privacy Request" in the subject of your email to ensure it reaches the DPO team promptly.
• Response Time: We aim to acknowledge all privacy-related enquiries within two (2) business days and to fully resolve them within fifteen (15) business days.
• Support Hours: 24 hours a day, 7 days a week, including Philippine public holidays.

You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. The NPC can be contacted through their official government channels.